ShariahLab.io (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy in accordance with the Personal Data Protection Act 2010 (Malaysia) (“PDPA”).
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you access or use our website, platform, and services (collectively, the “Services”).
By accessing or using ShariahLab.io, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect personal data that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Username or account credentials
- Payment-related information (processed via third-party payment gateways)
- Usage data, such as prompts submitted, token usage, and interaction logs
- Communication data when you contact us for support or enquiries
We do not intentionally collect sensitive personal data unless expressly provided by you and required for specific services.
Types of Personal Data Collected
We may collect and process the following categories of personal data:
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Identification Data:
- Full name
- Company name and designation (if applicable)
-
Contact Information:
- Email address
- Telephone number
- Physical and mailing address
-
System & Access Data:
- Login credentials (username, password)
- User device type and IP address
- Browser session and activity logs
-
Usage & Content Data:
- Search queries on fatwa repository
- Access frequency and feature usage
- Feedback, inquiries, or submitted documents
How We Use Your Personal Data
Your personal data may be used for the following purposes:
- To create and manage your user account
- To provide access to ShariahLab.io services and features
- To process payments, credit tokens, and usage billing
- To improve platform performance, accuracy, and user experience
- To monitor usage for security, fraud prevention, and system integrity
- To respond to your enquiries, feedback, or support requests
- To comply with legal, regulatory, or governance obligations
We do not use your personal data for purposes unrelated to the Services without your consent.
Use of Artificial Intelligence (AI)
ShariahLab.io utilises controlled and curated AI systems designed to assist users in Shariah research and knowledge discovery.
- User prompts and interactions may be logged for system performance, quality control, and security purposes.
- Your data is not used to train public or open-access AI models.
- AI-generated outputs are provided for informational and research support purposes only and do not constitute legal, Shariah, or professional advice.
Users remain responsible for reviewing, verifying, and applying AI-generated content appropriately.
Disclosure of Personal Data
We do not sell, trade, or rent your personal data to third parties
We may disclose personal data only in the following circumstances:
- To trusted third-party service providers (e.g. payment processors, cloud infrastructure providers) strictly for service delivery
- Where required by law, regulation, court order, or authority
- To protect our rights, safety, platform integrity, or users
All third-party service providers are required to handle personal data in accordance with applicable data protection laws.
Data Security
We take reasonable and appropriate technical and organisational measures to protect personal data against:
- unauthorised access
- accidental loss
- misuse
- alteration or disclosure
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulatory obligations.
When data is no longer required, it will be securely deleted or anonymised.
Your Rights Under PDPA
Subject to applicable laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Withdraw consent for certain uses of your data
- Request deletion of your account, subject to legal and operational limitations
Requests may be made by contacting us using the details below.
Cookies and Analytics
ShariahLab.io may use cookies or similar technologies to:
- enable core website functionality
- analyse usage patterns
- improve performance and user experience
You may disable cookies through your browser settings, although some features may not function properly.
Third-Party Links
Our platform may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites.
Users are encouraged to review the privacy policies of third-party websites independently.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements.
Any updates will be posted on this page with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: